Our Policies

A Peaceful Environment

Your visit to our office should be a peaceful break in your day, and we ask that you help maintain the peace by placing your cell phone on silent or airplane mode while in our office. 

How we Communicate with You

We may use your email address and your cell phone number to communicate with you. We may email and/or text reminders about upcoming appointments or notifications of events or special offers. 

Financial Policies

Flexible Payment Options: We accept cash and all major credit cards. Payment is due at the time of service. Attractive financing options are available.

Scheduling an Appointment: In order to secure your appointment we need to put a card on file.  The card is never charged but our cancellation policy states that you have 24 hours to cancel or reschedule your appointment. If you fail to do so or do not show up on the day of said appointment we would have to charge you a no-show/cancellation fee.

Missed Appointments/Cancellations: We reserve a space in our schedule specifically for you. If you do not show for your appointment and do not notify us, or if you cancel your appointment with less than 24-hour notice, you may be responsible for a non-attendance fee. The no-show/cancellation fee is $50.00.

Late Appointments: In order to make sure that everyone receives the best quality service we ask that you arrive no later than 15 minutes past your scheduled appointment. If you are later than 15 minutes, please know that you will have to reschedule your appointment.

Prepaid services: Must be used within 1 year of purchase. Unused services may not be refunded.

Promotions: Unless specifically stated, our promotions and/or special pricing may not be combined with other promotional offers. Please present any promotions/special pricing at the time of service; price adjustments will not be made on previous purchases or services.

Quoted Prices: We will honor the pricing on a quote through the expiration date on that quote. Otherwise, our prices are subject to change at any time.

Refunds: There are no refunds on products or services.

You Must Participate for the Best Outcomes

Follow our Pre-Treatment and Post-Treatment Instructions: We’ve developed these recommendations so that you will have the best outcome possible.

Treatment Outcomes Vary: Our goal is to give you, prior to receiving treatment, all the information you need to make an informed decision. Aesthetic medicine is not an exact science and your body may react in unexpected ways. We will provide you the very best care, always keeping your aesthetic goals in mind. If you have a treatment outcome that is not what you expected, please make an appointment to come in and discuss your options. We value your time and want to give you the best experience you’ve had in a medical spa. Please reach out to us if you have questions or concerns. Thank you.